filed in 2024
in B2B claims and counter claims alone in 2024
experienced panelists
arbitration vs litigation on average
Latest tools
ClauseBuilder® AI (Beta)
This smart tool uses the latest AI advancements to simplify the creation of customized arbitration and mediation clauses, enhancing accuracy and saving time.
By integrating new technologies, the AAA seeks to make ADR services more accessible, efficient, and fair for all.
Adopting new technology helps us streamline processes and improve the efficiency of dispute resolution, making it faster and more cost-effective for all parties involved.
Incorporating ClauseBuilder AI (Beta) and online dispute resolution (ODR) services, the AAA is making ADR more accessible.
To keep the AAA at the forefront of ADR, we are constantly researching and improving procedures as well as providing the latest educational resources for our panelists.
Educational programs
Supporting the Education of Advocates and Panelists
Explore webinars, in-person events, and podcasts designed to educate and engage.
For general inquiries or questions about filing a new case, call Customer Service at 800-778-7879. For faster service, send an email to CustomerService@adr.org.
Questions about an active case? Please contact the case manager or email Customer Service with the AAA case number at CustomerService@adr.org.
Questions about international dispute resolution or global and domestic AAA-ICDR office locations?
Find Your Regional AAA-ICDR Office Location