Mediation

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Why Choose AAA?

Benefits

Expertise: With a long-standing reputation for excellence in dispute resolution, the AAA provides access to highly experienced mediators who are experts in their respective fields. Our mediators are trained to guide parties toward successful resolutions, providing a high level of professionalism and competence.

Efficiency: Our mediation can be scheduled quickly, with resolutions often reached in days or weeks rather than months or years. This prompt resolution helps parties progress without the delays common in other dispute resolution processes.

Cost-Effectiveness: Mediation through the AAA is generally more affordable than litigation or arbitration, requiring less time and fewer resources. This cost-efficiency allows you to resolve disputes without incurring the high expenses typically associated with prolonged legal battles.

Privacy: Our mediators are committed to maintaining the privacy of proceedings and outcomes.

Flexibility: Our mediation sessions are structured to meet the unique needs and schedules of the parties involved. Whether through in-person meetings or virtual sessions, the AAA offers a flexible process tailored to accommodate various circumstances.

Preservation of Relationships: Mediation facilitated by the AAA fosters open communication and collaboration, helping to preserve personal or business relationships that might otherwise be strained or damaged through adversarial proceedings.

Choosing the AAA for Mediation

Our expertise

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Our expertise

$12 billion

in dispute for mediations in 2024 

90% recommend

rate of AAA mediation

100+ judges

on the Mediation Roster 

Expertise Across Industries

Industries

Commercial Disputes

Mediation is highly effective in resolving business disputes such as contract disagreements, partnership disputes, and other commercial conflicts.

Consumer Disputes

Consumers and businesses can use mediation to resolve disputes over products, services, warranties, and other contractual issues.

Construction Disputes

Mediation helps resolve issues arising from construction projects, including contract breaches, project delays, workmanship disputes, and other construction-related conflicts.

For disputes in California, parties can turn to the Featured California Construction Mediation Panel, mediators with deep, real-world construction expertise.

Employment Disputes

Mediation is a valuable tool for resolving workplace conflicts, including issues related to employment contracts, wrongful termination, harassment, and discrimination.

Grievance Mediation

Mediation provides a private, collaborative process for resolving workplace and organizational grievances—everything from individual employee complaints and discrimination claims to union–management and policy disputes.

Healthcare Disputes

Mediation is particularly useful in resolving disputes between healthcare providers, patients, and insurers, including issues such as medical billing, malpractice claims, and healthcare contracts.

International Disputes

Mediation can effectively resolve cross-border disputes, including those involving international contracts, trade agreements, and multi-jurisdictional issues.

Other Areas

Mediation is also well-suited for disputes in specialized fields, including intellectual property, environmental matters, and other complex cases.

The AAA is Your Partner in High-Volume Caseloads

Large-volume mediation

The AAA is uniquely equipped to manage large-scale mediation programs, such as claims following a natural disaster, or facilitating large-scale court-connected mediation programs, making it an ideal partner for handling high-volume mediation caseloads. With decades of experience, the AAA brings unparalleled expertise in administering large and complex caseloads efficiently and fairly.

Our streamlined case management systems provide consistent processes, transparency, and timely resolution across all cases. The AAA’s panel of trained, neutral mediators is carefully selected to address the specific needs of each program, bringing high standards of quality and professionalism.

We understand the unique challenges that come with large caseloads, including the need for scalability, accessibility, and cost-effectiveness. The AAA offers customizable mediation programs tailored to your requirements, supported by advanced technology platforms, that enhance efficiency while maintaining the human touch essential to effective conflict resolution. The AAA is your trusted partner in achieving mediation at scale.

Location spotlight

Los Angeles Civil Court Mediations

The AAA is on the Superior Court of California, County of Los Angeles Civil Mediation Resource List. We will assist the parties in appointing a mediator for their case, and the AAA will administer mediations under the AAA Commercial Mediation Procedures for the Los Angeles County Civil Mediation Resource List and Fee Schedule.

Any party or parties to a dispute from the LA County Court Civil Mediation Resource List may initiate mediation with the AAA by sending a completed Submission to Mediation form to mediationservices@adr.org.

Parties with questions can also call +1 562-362-4248.

Email Submission Form

Submission Form