AAA-ICDR Institute™
Where We Make a Difference
Focus areas
Court- and Government-Connected ADR
We partner with courts and public institutions to expand ADR, reduce bottlenecks, and expand meaningful access to justice.
Access to Justice
We develop scalable, technology-enabled models that expand access to legal help and dispute resolution.
Fairness in Arbitration
We develop practical, evidence-informed approaches that maintain and strengthen fairness, transparency, and confidence in arbitration.
AI in ADR
Through applied research and collaboration with other institutions, we advance the responsible adoption and governance of AI across dispute resolution.
Recent Projects
Our work
Court Diversion Eligibility Screener
In partnership with the Lancaster County Court of Common Pleas and the National Center for State Courts, the AAA developed a case management platform with AI features to streamline a credit card debt case diversion program. Built to ease administration for court staff, this tool enhances efficiency, speeds up case resolution, and improves access to justice.
ODR Innovation Clinic
In collaboration with Suffolk Law School, we’re piloting online dispute resolution (ODR) tools for low-conflict divorce cases, aiming to ease court workloads and improve the experience of families navigating separation.
Supporting Self-Represented Parties
The Institute led an industry-first initiative to establish Guiding Principles for Self-Represented Parties and translate them into action through redesigned resources, enhanced arbitrator education, data analytics, and operational improvements informed by the voices of self-represented parties themselves.
AI Transformation Course for Law Firms
In collaboration with Creative Lawyers, we released a comprehensive course designed to guide law firms through generative AI strategy and adoption.
Consumer Fee Waivers
To ensure our fees are never a barrier to justice, the AAA reduces or waives fees for eligible consumers in arbitration. This program helps level the playing field with efficient, fair, and affordable dispute resolution. To apply for a fee waiver, visit the Forms tab of the Consumer Rules, Forms, and Fees page.
Minnesota No-fault Arbitration Panel
Designed with geographic equity in mind, this AAA-administered panel allows Minnesotans—urban and rural alike—to resolve auto claims fairly and efficiently through a well-structured, transparent arbitrator selection process.
Authoritative Analysis on ADR since 1937
Dispute Resolution Journal
AI Is Not a Special Case: A Default Standard for AI Use Under Protective Orders
ABA Formal Opinion 518: Parsing the Results of ADR’s Rorschach Test
Minimal Judicial Intervention in Arbitration: Scope and Purpose of Judicial Assistance
Newsletter
AI in ADR Newsletter
AI for ADR, distilled weekly by the AAA-ICDR Institute and AAAiLab™.
The Latest
News
The State of AI in US Arbitration: New Research from the AAA and Jus Mundi
Inside VibeODR: From Dispute Resolution Theory to Working Prototype
Rethinking Mediation from Within: How Practitioner Expertise is Reshaping the Design of Mediation Systems
From Observation to Innovation: A Year Inside the AAA–Suffolk Online Dispute Resolution Innovation Clinic
Digital Courts, AI, and the Future of Access to Justice: Key Takeaways from a Global Discussion
More news
AI Governance in Financial Services: Strong Foundations, Persistent Evidence Gaps
The AI Governance Gap: Why Frameworks Aren't Enough
Reimagining Resolution for Self-Represented Parties
Helping Self-Represented Parties Navigate Arbitration More Effectively
When AI Agents Transact, What Happens Next?
How ADR Is Helping Build a Stronger Future for Small Businesses
AI governance
Responsible AI in Dispute Resolution
AI is reshaping dispute resolution. The AAA provides governance, safeguards, and insights to support fair, transparent outcomes at every stage.