AI Arbitrator
AI arbitrator demo
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Get an inside look at how our AI Arbitrator accelerates case resolution without compromising fairness.
Inside the AI Arbitrator
AI Arbitrator video series
The Opportunity | AI Arbitrator Ep. 1
Trust by Design | AI Arbitrator Ep. 2
The Human Element | AI Arbitrator Ep. 3
Guardrails & Oversight | AI Arbitrator Ep. 4
Impact in the Real World | AI Arbitrator Ep. 5
The Latest on the AI Arbitrator
AI Arbitrator updates
How the AAA’s® AI Arbitrator Keeps Humans in the Loop
AI Arbitrator: Monthly Updates – January 2026
The AI Arbitrator: What It Is, What It Isn't And Where It's Going
AAA's AI Arbitrator: Bridging Human and Machine
How the AAA's AI Arbitrator is Transforming Dispute Resolution: Inside the Innovation with AAA COO and CRO Frank Rossi
AI Impact. Trusted Outcomes.
Benefits
Time and cost savings for documents-only construction cases.
35%+
Cost savings start at 35-45% vs. traditional documents-only arbitration
20%+
Time savings start at 20-25%
99 Years
of trusted arbitration administration
A Faster, More Cost-Effective Path to Resolution
How the AI Arbitrator works
From filing to final award, see how our guided, AI-powered process delivers efficient, trusted arbitration—step by step.
Step 1
The claimant logs in, files the case, and pays the fees.
Step 2
The respondent is invited via secure platform notification to log in, view the filing, and respond.
Step 3
The respondent reviews and updates information and provides a response to the claim.
Step 4
The case moves to submissions. The claimant’s position statement is analyzed by the AI Arbitrator, which extracts claims automatically. The claimant confirms claims.
Step 5
The claimant uploads their exhibits and may upload their legal authority (case law, statutes, etc.). The AI Arbitrator generates editable descriptions to create a clear case record.
Step 6
The respondent files their responsive submission.
Step 7
The claimant may file a reply in response to the respondent’s submission.
Step 8
AI generates a conflict checklist based on party information. Users review and confirm the AI’s conflict checklist.
Step 9
The system assigns an AAA human arbitrator. Parties can either consent to the appointment or object with reasons.
Step 10
The AI Arbitrator produces a fully AI-generated case summary.
Step 11
Parties review the AI arbitrator’s narrative, confirm accuracy, and provide feedback.
Step 12
The AAA arbitrator reviews the Parties’ feedback, case summaries, and evidence, and confirms the structure for the AI Arbitrator to generate legal analysis.
Step 13
The AI Arbitrator proposes draft award amounts and generates the draft award.
Step 14
The human arbitrator reviews the draft award and revises it if needed before signing and issuing the award.
Step 15
The award is issued and parties are notified.
Learn More About the AI Arbitrator
Learn more
AI-Led Arbitration Rules and Costs
About the AI Arbitrator - FAQ & Overview
Setting Standards for Responsible AI
AI governance
Ethical & Human-Centered Values
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Fair & Ethical AI Design: Design AI systems that align with the AAA’s ethical standards, support fair and unbiased outcomes that respect the rights of all participants, and safeguard equity in dispute resolution.
- Human Centered: Design AI systems with human oversight that are imbued with the AAA’s values, mitigate bias, and preserve control over critical decisions.
Private & Secure
- Privacy Enhanced & Data Governed: Manage data responsibly with strict attention to privacy while adhering to data governance standards.
- Secure & Resilient: Foster trust in the dispute resolution process by protecting the AAA’s data confidentiality, integrity, and system reliability while defending against external threats and ensuring operational resilience.
Accurate & Reliable
- Accurate & Built with Purpose: AI applications should provide reliable outputs, maintain consistency under varied conditions, and communicate any limitations or the need for human oversight at key points in our processes.
- High Performing: AI applications should adhere to industry standards for uptime and response time to human inputs.
Explainable & Transparent
- Explainable AI: The AAA’s AI systems should allow staff and participants in our process to understand and trust their outputs.
- Transparent AI Systems: Clearly communicate the choices we make in developing AI applications to enhance the delivery of services.
Accountability
- Accountable AI Management: Establish human ownership over AI across the AAA’s processes.
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Vetted & Reliable AI Partnerships: Carefully select and continuously assess third-party vendors to ensure reliable performance and alignment with the AAA’s values.
Adaptable
- Proactive AI Monitoring: Establish and apply standards for monitoring and evaluating AI systems in line with these principles.
- Continuous AI Learning & Improvement: Commit to staff training, research, and feedback loops that maintain our industry-leading culture of innovation and AI literacy.
AI You Can Trust
AI guidance for arbitrators
AAA-ICDR Guidance on Arbitrators' Use of AI Tools
Get best practices for arbitrators leveraging AI tools while preserving fairness, transparency, and independent decision making.