Healthcare

AAA Healthcare Contract Clauses

ADR clauses

Ensuring your healthcare contracts contain clear and enforceable dispute resolution clauses is key to resolving disputes efficiently. The AAA provides tools such as ClauseBuilder® AI (Beta) to help you draft effective clauses using AI technology. You can also use our ClauseBuilder online tool for more traditional drafting.

Commercial (U.S. domestic) – Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the AAA in accordance with its Healthcare or Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Why Choose the AAA?

Why AAA?

Expertise & Experience: The AAA Healthcare Panel—comprising seasoned professionals, including healthcare attorneys, physicians, nurses with law degrees, executives, consultants, and former judges—is carefully vetted for expertise in resolving complex disputes such as billing conflicts, medical malpractice claims, and contract disagreements.

Specialized Rules: Developed with input from our Healthcare Advisory Council, our tailored Payor Provider Arbitration Rules address the unique challenges of healthcare disputes.

Industry Focus: Our processes are designed specifically for healthcare, providing dispute resolution that respects the critical nature of patient care and operational continuity.

Industry-Leading Expertise

Data

Download All Stats Data

1,027 cases

filed in 2024 

80% of cases

settled prior to award in 2024

19.1 months

median time to award for cases $1M+ in 2024

Types of Healthcare Disputes We Handle

Dispute types

The AAA’s arbitration and mediation services cover a broad spectrum of healthcare disputes, including: 

Dispute types

Corporate Transactions

Disputes arising from mergers, acquisitions, and joint ventures within the healthcare sector.

 

Payor-Provider & Managed Care Contracting

Conflicts over contractual obligations, reimbursement, Pharmacy Benefit Management, and service agreements between healthcare payors and providers.

Credentialing & Peer Review

Disagreements involving hospital governing boards, professional standards, and quality assurance. 

Provider Contracts

Issues related to billing practices, service terms, contract performance, and personal service agreements. 

Asset Sales & Outsourcing

Disputes concerning equipment sales, leases, and outsourced healthcare services. 

 

Licensing & Technology

Conflicts involving healthcare technology, software, and licensing arrangements. 

Employment/ Workplace & Partnership

Challenges related to employment terms, shareholder rights, or partnership disputes within healthcare organizations. 

The AAA Healthcare Panel of Arbitrators and Mediators

Panel

Real-World Insight

Our panel comprises over 340 industry professionals—including healthcare attorneys, physicians, nurses with legal expertise, and executives—who bring firsthand knowledge of healthcare operations. 

Practical Problem Solving

Our panelists excel in resolving disputes ranging from billing issues and contract conflicts to complex pharmacy benefit management claims. 

Collaborative Resolution

With deep industry insight, our panelists work closely with parties to deliver resolutions that protect professional relationships and keep healthcare services uninterrupted. 

Featured Healthcare Panelists

Panelists

Hon. Myra Selby (Ret.)

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Pierre Bergeron

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Lisa D. Taylor

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Diana Kruze

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Mitchell Zamoff

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William Helvestine

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Susan Mack

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Hon. Levi Benton (Ret.)

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AAA Healthcare Advisory Council

Council

  • Jeff Bromme, Esq.
    Executive Vice President and Chief Legal Officer
    AdventHealth
  • Brett Boskiewicz, Esq.
    Counsel 
    McDermott Will & Emery LLP
  • Steven Burstein, Esq. 
    Deputy General Counsel
    UnitedHealthcare 
  • Robert Croft, Esq.
    Associate Vice President, Assistant General Counsel
    Humana 
  • Kimberly Donovan, Esq. 
    Partner
    Squire Patton Boggs (US) LLP 
  • Justin Fineberg, Esq. 
    Partner
    Lash & Goldberg LLP 
  • Christopher Flynn, Esq. 
    Partner 
    Crowell & Moring LLP 
  • Chad Golder, Esq. 
    Deputy General Counsel 
    American Hospital Association 
  • Julie Rapoport Schenker, Esq. 
    Vice President, Deputy General Counsel for Advocacy
    American Hospital Association 
  • Michelle Johnson Tidjani, Esq. 
    Senior EVP and CEO
    CommonSpirit Health
  • James McCarrie, Esq. 
    Senior Counsel
    Aetna/CVS Health
  • Christine McCoy, Esq. 
    Executive Vice President & General Counsel
    Ascension
  • Bryan Orticelli, Esq. 
    Associate Senior Counsel, Legal & Corporate Affairs
    Evernorth Health Services & Cigna Healthcare
  • Archana Rajendra, Esq.
    Vice President, Deputy General Counsel 
    Henry Ford Health – Health Alliance Plan
  • Nicholas Romanello, Esq.
    Executive Vice President & Chief Legal Officer 
    Health First 
  • Jon Rose, Esq. 
    Senior Litigation Counsel 
    HCA Healthcare 
  • Christian Schafer, Esq.
    Managing Counsel 
    Trinity Health 
  • Hon. Myra Selby (Ret.)  
    Chief Equity & Inclusion Officer 
    Ice Miller LLP 
  • Craig Smith, Esq.
    Partner 
    Hogan Lovells
  • Rachel Spitz, Esq.
    Deputy General Counsel 
    UChicago Medicine 
  • Marcie Stephens, Esq. 
    Senior Corporate Counsel – Managed Care Payment Enforcement 
    Community Health Systems 
  • Martin Stillman, MD, JD.
    Mediation & Conflict Resolution Officer 
    Hennepin County Medical Center 
  • Peter Walsh,
    Esq. Partner 
    Hogan Lovells 
  • Paul Weller, Esq.
    Partner 
    Robins Kaplan LLP 
  • Denise Zamore, Esq.
    Chief Legal Officer and Corporate Secretary 
    Agilon Health 

The Latest

News

ABA Healthcare Delivery & Innovation Conference

ABA National Managed Care Institute 2025

ABA Washington Health Law Summit

Documents for Healthcare Arbitration and Mediation

Rules & forms

Healthcare Payor Provider Arbitration Rules and Mediation Procedures

Commercial Arbitration and Mediation Administrative Fee Schedules

AAA Optional Appellate Rules

AAA Healthcare Policy Statement

Expert Resources to Navigate Healthcare Disputes

Resource library

Educational Presentation on Healthcare Dispute Resolution

Take the Next Step

Contact us

Michelle Skipper

Sarah Burris Clayton