Ensuring your healthcare contracts contain clear and enforceable dispute resolution clauses is key to resolving disputes efficiently. The AAA provides tools such as ClauseBuilder® AI (Beta) to help you draft effective clauses using AI technology. You can also use our ClauseBuilder online tool for more traditional drafting.

Commercial (U.S. domestic) – Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the AAA in accordance with its Healthcare or Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Expertise & Experience: The AAA Healthcare Panel—comprising seasoned professionals, including healthcare attorneys, physicians, nurses with law degrees, executives, consultants, and former judges—is carefully vetted for expertise in resolving complex disputes such as billing conflicts, medical malpractice claims, and contract disagreements.

Specialized Rules: Developed with input from our Healthcare Advisory Council, our tailored Payor Provider Arbitration Rules address the unique challenges of healthcare disputes.

Industry Focus: Our processes are designed specifically for healthcare, providing dispute resolution that respects the critical nature of patient care and operational continuity.

 Download All Stats Data

filed in 2024 

settled prior to award in 2024

median time to award for cases $1M+ in 2024

The AAA’s arbitration and mediation services cover a broad spectrum of healthcare disputes, including: 

 Dispute types

Disputes arising from mergers, acquisitions, and joint ventures within the healthcare sector.

 
Conflicts over contractual obligations, reimbursement, Pharmacy Benefit Management, and service agreements between healthcare payors and providers.

Disagreements involving hospital governing boards, professional standards, and quality assurance. 

Issues related to billing practices, service terms, contract performance, and personal service agreements. 

Disputes concerning equipment sales, leases, and outsourced healthcare services. 

 

Conflicts involving healthcare technology, software, and licensing arrangements. 

Challenges related to employment terms, shareholder rights, or partnership disputes within healthcare organizations. 

Our panel comprises over 340 industry professionals—including healthcare attorneys, physicians, nurses with legal expertise, and executives—who bring firsthand knowledge of healthcare operations. 

Our panelists excel in resolving disputes ranging from billing issues and contract conflicts to complex pharmacy benefit management claims. 

With deep industry insight, our panelists work closely with parties to deliver resolutions that protect professional relationships and keep healthcare services uninterrupted. 
  • Jeff Bromme, Esq.
    Executive Vice President and Chief Legal Officer
    AdventHealth
  • Brett Boskiewicz, Esq.
    Counsel 
    McDermott Will & Emery LLP
  • Steven Burstein, Esq. 
    Deputy General Counsel
    UnitedHealthcare 
  • Robert Croft, Esq.
    Associate Vice President, Assistant General Counsel
    Humana 
  • Kimberly Donovan, Esq. 
    Partner
    Squire Patton Boggs (US) LLP 
  • Justin Fineberg, Esq. 
    Partner
    Lash & Goldberg LLP 
  • Christopher Flynn, Esq. 
    Partner 
    Crowell & Moring LLP 
  • Chad Golder, Esq. 
    Deputy General Counsel 
    American Hospital Association 
  • Julie Rapoport Schenker, Esq. 
    Vice President, Deputy General Counsel for Advocacy
    American Hospital Association 
  • Michelle Johnson Tidjani, Esq. 
    Senior EVP and CEO
    CommonSpirit Health
  • James McCarrie, Esq. 
    Senior Counsel
    Aetna/CVS Health
  • Christine McCoy, Esq. 
    Executive Vice President & General Counsel
    Ascension
  • Bryan Orticelli, Esq. 
    Associate Senior Counsel, Legal & Corporate Affairs
    Evernorth Health Services & Cigna Healthcare
  • Archana Rajendra, Esq.
    Vice President, Deputy General Counsel 
    Henry Ford Health – Health Alliance Plan
  • Nicholas Romanello, Esq.
    Executive Vice President & Chief Legal Officer 
    Health First 
  • Jon Rose, Esq. 
    Senior Litigation Counsel 
    HCA Healthcare 
  • Christian Schafer, Esq.
    Managing Counsel 
    Trinity Health 
  • Hon. Myra Selby (Ret.)  
    Chief Equity & Inclusion Officer 
    Ice Miller LLP 
  • Craig Smith, Esq.
    Partner 
    Hogan Lovells
  • Rachel Spitz, Esq.
    Deputy General Counsel 
    UChicago Medicine 
  • Marcie Stephens, Esq. 
    Senior Corporate Counsel – Managed Care Payment Enforcement 
    Community Health Systems 
  • Martin Stillman, MD, JD.
    Mediation & Conflict Resolution Officer 
    Hennepin County Medical Center 
  • Peter Walsh,
    Esq. Partner 
    Hogan Lovells 
  • Paul Weller, Esq.
    Partner 
    Robins Kaplan LLP 
  • Denise Zamore, Esq.
    Chief Legal Officer and Corporate Secretary 
    Agilon Health