Making sure your hospitality contracts contain clear and enforceable dispute resolution clauses is key to resolving disputes efficiently. The AAA provides tools such as ClauseBuilder® AI (Beta) to help you draft effective clauses using AI technology. You can also use the ClauseBuilder online tool for more traditional drafting.
Commercial (U.S. domestic): Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the AAA in accordance with its Commercial [or other] Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Hospitality Expertise: The AAA’s panel of arbitrators and mediators includes professionals with deep knowledge of the hospitality sector, covering areas such as hotels, restaurants, resorts, and tourism. Our panelists understand the complexities of franchise agreements, management contracts, and service-level disputes, providing industry-specific insights for a successful resolution.
Timely & Efficient: The hospitality industry cannot afford extended disruptions. The AAA’s arbitration and mediation processes are designed to resolve conflicts quickly and efficiently, allowing businesses to return to normal operations with minimal disruption.
Privacy: Hospitality businesses often handle sensitive commercial information, from customer data to financial agreements. The AAA’s dispute resolution processes are private, which can safeguard your business’s reputation and protect sensitive information.
Customizable Solutions: Whether you need a binding arbitration decision or a collaborative mediation solution, the AAA offers flexible approaches to fit the needs of your case. We tailor the process to suit the specifics of hospitality-related conflicts, whether it involves a single location or a complex multi-property operation.
Global Reach: With the hospitality industry operating across borders and regions, the AAA’s experience in handling international disputes allows us to manage global matters efficiently. Our international panelists have extensive knowledge of multi-jurisdictional legal frameworks and regulations, making them well-suited to address cross-border conflicts.
The AAA provides arbitration and mediation services for a wide range of hospitality-related disputes, including:
Disputes between franchisors and franchisees regarding contract terms, royalty payments, brand standards, and operational compliance.
Conflicts over hotel or restaurant management agreements, including performance disputes, financial obligations, and service standards.
Disputes arising from property development, lease agreements, and real estate transactions related to hospitality businesses.
Conflicts involving third-party service providers, such as food and beverage suppliers, housekeeping services, maintenance contractors, and IT providers.
Claims involving guest safety, liability, and service issues, including disputes over service levels, amenities, and consumer rights.
Issues related to employee relations, wage disputes, labor contracts, and workplace safety, particularly in large-scale hospitality operations.
Disputes involving health and safety regulations, zoning laws, environmental standards, and other compliance issues within the hospitality industry.
Our panelists include experts in hotel management, franchise operations, food and beverage services, real estate development, and tourism. With backgrounds in hospitality law, operations management, and commercial real estate, they are uniquely qualified to resolve the nuances of industry-specific disputes.
Many of our panelists have worked with leading hotel and restaurant brands, providing them with firsthand knowledge of the complexities of franchise agreements, management contracts, and licensing arrangements. This allows for a more informed approach to dispute resolution, built on the panelists’ understanding of industry standards.
Our panelists have resolved various hospitality disputes, from guest-related incidents to large-scale real estate and development conflicts. Their experience in conflict resolution allows them to handle disputes with the hospitality industry’s service-oriented focus in mind.
Contact the AAA today at CommercialCases@adr.org to learn more about our hospitality arbitration and mediation services.