Mass Arbitration
Intro
What is Mass Arbitration?
Mass arbitration offers an effective way to resolve a large number of individual cases. The AAA, at its sole discretion, may designate a case as a mass arbitration when the following criteria are met:
- Volume: Twenty-five or more similar arbitration demands are filed.
- Representation: Consistent or coordinated representation is present across all claims.
How the AAA Can Help
Benefits
Our Mission: As a not-for-profit, public-service organization, the AAA is committed to neutrality, fairness, and accessibility.
Decades of Experience: We offer extensive expertise in managing high-volume disputes across industries.
Qualified Arbitrators & Mediators: Our experienced panelists meet the AAA’s stringent qualification standards and bring industry-specific knowledge to every case.
Streamlined Rules: Mass Arbitration Supplementary Rules are designed to manage large-scale filings involving related parties efficiently.
Technology-Driven: We leverage advanced tools that simplify the administration of mass arbitration services, improving speed and efficiency.
Collaborative Approach: Expert case administrators work closely with parties to tailor the process to their unique needs for cost-effective and timely dispute resolution.
Industry-Leading Expertise
Stats
50%+ paid no fees
on Consumer cases filed in 2024
67% of cases
were settled or were withdrawn in 2024
8.5 months
median time to award vs. 31.6 months in U.S. District Court in 2024
Case Studies
A History of Success
Leveraging our extensive experience, the AAA has played a vital role in administering high-volume disputes such as:
- Hurricane disaster-relief mediation programs.
- Mortgage foreclosure assistance during “The Great Recession.”
- Government-led settlements like the Automobile Industry Special Binding Arbitration Program.
Mass Arbitration Services
Services
Consumer Mass Arbitration
Employment Mass Arbitration
Non-Consumer & Non-Employment Mass Arbitration
APIs
Enhance Efficiency with API Services
- Simplify case filing and document exchanges.
- Expedite scheduling and fee payments.
- Enhance integration with legal technology platforms like document management and CRM systems.
APIs act as a bridge between software systems, streamlining processes, reducing manual data entry, and enabling seamless access to a broad range of services. This technology-focused approach improves efficiency and reduces costs for mass arbitration proceedings.
Interested in Initiating a Global Mediation?
Global mediation
Parties interested in initiating a global mediation related to a mass arbitration may direct general inquiries to MassArbitration@adr.org.
To help us assess and respond efficiently, please include the following in your message:
1. The name of the company involved
2. The law firms representing each party
3. The approximate number of individuals participating
4. A brief description of the nature of the dispute