Dispute Revolution: InnovAAAtion at AAA
The Latest from the AAAiLab™ & Beyond
News
AAA-ICDR® AI Arbitrator Now Available for Documents-Only Construction Cases
AI in LA Courts: David Slayton on Access to Justice
Live from MAICON: Building AAA’s First AI Arbitrator
100 Years of Innovation Behind Us, 100 More Ahead
How AI Is Changing Legal Education with Dyane O’Leary and Jonah Perlin
AI arbitrator
AI Arbitrator
AAA-ICDR® AI Arbitrator Now Available for Documents-Only Construction Cases
AI Arbitrator FAQ
How the AAA’s® AI Arbitrator Keeps Humans in the Loop
AI Is Reshaping Construction Disputes: Here’s How the AAA® Is Leading the Change
Smart Tools for Smarter Dispute Resolution
Featured products
ClauseBuilder® AI (Beta)
AAA Rules Chatbot
AAAi Chatbook: Case Prep & Presentation
AAAA Case Filing Assistant Chatbot
Integra Ledger
Setting Standards for Responsible AI
AI governance
Ethical & Human-Centered Values
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Fair & Ethical AI Design: Design AI systems that align with the AAA’s ethical standards, support fair and unbiased outcomes that respect the rights of all participants, and safeguard equity in dispute resolution.
- Human Centered: Design AI systems with human oversight that are imbued with the AAA’s values, mitigate bias, and preserve control over critical decisions.
Private & Secure
- Privacy Enhanced & Data Governed: Manage data responsibly with strict attention to privacy while adhering to data governance standards.
- Secure & Resilient: Foster trust in the dispute resolution process by protecting the AAA’s data confidentiality, integrity, and system reliability while defending against external threats and ensuring operational resilience.
Accurate & Reliable
- Accurate & Built with Purpose: AI applications should provide reliable outputs, maintain consistency under varied conditions, and communicate any limitations or the need for human oversight at key points in our processes.
- High Performing: AI applications should adhere to industry standards for uptime and response time to human inputs.
Explainable & Transparent
- Explainable AI: The AAA’s AI systems should allow staff and participants in our process to understand and trust their outputs.
- Transparent AI Systems: Clearly communicate the choices we make in developing AI applications to enhance the delivery of services.
Accountability
- Accountable AI Management: Establish human ownership over AI across the AAA’s processes.
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Vetted & Reliable AI Partnerships: Carefully select and continuously assess third-party vendors to ensure reliable performance and alignment with the AAA’s values.
Adaptable
- Proactive AI Monitoring: Establish and apply standards for monitoring and evaluating AI systems in line with these principles.
- Continuous AI Learning & Improvement: Commit to staff training, research, and feedback loops that maintain our industry-leading culture of innovation and AI literacy.
AI You Can Trust
AI guidance for arbitrators
AAA-ICDR Guidance on Arbitrators' Use of AI Tools
Get best practices for arbitrators leveraging AI tools while preserving fairness, transparency, and independent decision making.
Partners
“Building a Law Firm AI Strategy”
Our lessons are your roadmap. We’re sharing our innovation playbook with an all-new, six-part course. Developed with Creative Lawyers and offered through PLI, this course helps law firms build practical AI strategies based on insights from our own transformation journey.
About
InnovAAAtion is about our people, products, and partners working together to create a better dispute resolution process for everyone.
Human-Centered Innovation, Training, and Culture
Our people
Our entire organization is our R&D lab. We’ve trained over 50 internal innovation coaches and launched nine global innovation teams, and we use agile methodologies to turn bold ideas into real-world solutions.
Every AAA staff member helps drive progress through required innovation training and workshops that foster new ideas and hands-on experience with AI tools.