Intro
InnovAAAtion is about our people, products, and partners working together to create a better dispute resolution process for everyone.
Our entire organization is our R&D lab. We’ve trained over 50 internal innovation coaches and launched nine global innovation teams, and we use agile methodologies to turn bold ideas into real-world solutions.
Every AAA staff member helps drive progress through required innovation training and workshops that foster new ideas and hands-on experience with AI tools.
Featured product
ClauseBuilder® AI (Beta)
Featured partnership
Clearbrief Integration
Partners
Bringing Our Partners into the Process
Our lessons are your roadmap. We’re sharing our innovation playbook with an all-new, six-part course. Developed with Creative Lawyers and offered through PLI, this course helps law firms build practical AI strategies based on insights from our own transformation journey.
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Fair & Ethical AI Design: Design AI systems that align with the AAA’s ethical standards, support fair and unbiased outcomes that respect the rights of all participants, and safeguard equity in dispute resolution.
- Human Centered: Design AI systems with human oversight that are imbued with the AAA’s values, mitigate bias, and preserve control over critical decisions.
- Privacy Enhanced & Data Governed: Manage data responsibly with strict attention to privacy while adhering to data governance standards.
- Secure & Resilient: Foster trust in the dispute resolution process by protecting the AAA’s data confidentiality, integrity, and system reliability while defending against external threats and ensuring operational resilience.
- Accurate & Built with Purpose: AI applications should provide reliable outputs, maintain consistency under varied conditions, and communicate any limitations or the need for human oversight at key points in our processes.
- High Performing: AI applications should adhere to industry standards for uptime and response time to human inputs.
- Explainable AI: The AAA’s AI systems should allow staff and participants in our process to understand and trust their outputs.
- Transparent AI Systems: Clearly communicate the choices we make in developing AI applications to enhance the delivery of services.
- Accountable AI Management: Establish human ownership over AI across the AAA’s processes.
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Vetted & Reliable AI Partnerships: Carefully select and continuously assess third-party vendors to ensure reliable performance and alignment with the AAA’s values.
- Proactive AI Monitoring: Establish and apply standards for monitoring and evaluating AI systems in line with these principles.
- Continuous AI Learning & Improvement: Commit to staff training, research, and feedback loops that maintain our industry-leading culture of innovation and AI literacy.
Get best practices for arbitrators leveraging AI tools while preserving fairness, transparency, and independent decision making.