Intro
What is Mass Arbitration?
Mass arbitration offers an effective way to resolve a large number of individual cases. The AAA, at its sole discretion, may designate a case as a mass arbitration when the following criteria are met:
- Volume: Twenty-five or more similar arbitration demands are filed.
- Representation: Consistent or coordinated representation is present across all claims.
Our Mission: As a not-for-profit, public-service organization, the AAA is committed to neutrality, fairness, and accessibility.
Decades of Experience: We offer extensive expertise in managing high-volume disputes across industries.
Qualified Arbitrators & Mediators: Our experienced panelists meet the AAA’s stringent qualification standards and bring industry-specific knowledge to every case.
Streamlined Rules: Mass Arbitration Supplementary Rules are designed to manage large-scale filings involving related parties efficiently.
Technology-Driven: We leverage advanced tools that simplify the administration of mass arbitration services, improving speed and efficiency.
Collaborative Approach: Expert case administrators work closely with parties to tailor the process to their unique needs for cost-effective and timely dispute resolution.
on Consumer cases filed in 2024
were settled or were withdrawn in 2024
median time to award vs. 31.6 months in U.S. District Court in 2024
Case Studies
A History of Success
Leveraging our extensive experience, the AAA has played a vital role in administering high-volume disputes such as:
- Hurricane disaster-relief mediation programs.
- Mortgage foreclosure assistance during “The Great Recession.”
- Government-led settlements like the Automobile Industry Special Binding Arbitration Program.
APIs
Enhance Efficiency with API Services
- Simplify case filing and document exchanges.
- Expedite scheduling and fee payments.
- Enhance integration with legal technology platforms like document management and CRM systems.
APIs act as a bridge between software systems, streamlining processes, reducing manual data entry, and enabling seamless access to a broad range of services. This technology-focused approach improves efficiency and reduces costs for mass arbitration proceedings.
Parties interested in initiating a global mediation related to a mass arbitration may direct general inquiries to MassArbitration@adr.org.
To help us assess and respond efficiently, please include the following in your message:
1. The name of the company involved
2. The law firms representing each party
3. The approximate number of individuals participating
4. A brief description of the nature of the dispute