The future of arbitration is AI-led and human-guided.
In Episode 3 of Arbitration Intelligence, “The Human Element,” we explore how the AI Arbitrator is intentionally designed to be AI-led while highlighting the critical role humans play throughout the process.
The episode explains how the AI Arbitrator generates summaries as well as recommended findings and outcomes that are reviewed, validated, and certified by a human decision-maker. This approach reinforces the role of the parties and the arbitrators as the humans-in-the-loop and is essential to building trust among stakeholders
You’ll also hear how this design reflects the AAA’s longstanding view of innovation as technology paired with human judgment. Within the AI Arbitrator platform, AI enhances analysis and efficiency, while the human arbitrator retains the ultimate responsibility for issuing the final award.
“The Human Element” illustrates how the AI Arbitrator serves as a powerful tool to enhance efficiency and insight across the arbitration process, while remaining firmly grounded in the principles that have defined AAA arbitration for more than a century.
Arbitration Intelligence is a video series that takes viewers inside the thinking behind the AAA’s AI Arbitrator, from early decisions to real-world use.