It's now easier for parties to participate in AI Arbitrator proceedings. In our latest updates, we’ve introduced new workflows designed to make participation more straightforward, while enabling the Digital Dispute Resolution Center (DDRC) platform to organize and contextualize party-submitted information for arbitrator review.
Respondent Replies in Support of a Counterclaim: Supporting Clear Review
If a respondent has filed a counterclaim in a case through the DDRC, the respondent can now file a reply submission in support of their counterclaim through a structured workflow that allows the AI to organize and summarize all submissions before the human arbitrator reviews them. With this addition, respondents have a clear, structured way to submit their counterclaim replies to allow the arbitrator to have full visibility into all positions.
Why this matters:
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Submissions are captured in a consistent format, allowing the AI to organize information, summarize key arguments, and highlight timelines and areas of dispute.
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Arbitrators gain clearer visibility without added administrative burden.
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Parties experience a more straightforward and accessible process.
Improved Handling of Non-Participating Parties: Clarity Without Delays
In some cases, a party may miss deadlines, submit incomplete information, or fail to provide any submissions. These updates introduce clearer workflows to help arbitrators understand what has been submitted, what is missing, and how the case should proceed.
Why this matters:
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The platform organizes available information and flags gaps for arbitrator awareness.
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Arbitrators maintain clear insight into participation status and context.
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Cases can proceed more efficiently, with fewer procedural obstacles.
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Participating parties benefit from a more predictable and transparent process.
Continuing Development
These January updates reflect our continued investment in improving how the AI Arbitrator and the DDRC support participation, structure, and clarity throughout the arbitration process.
We’re also exploring how similar workflows could support early case evaluation for parties — helping them better understand the strengths and gaps in their positions and make more informed decisions about how to proceed, whether with arbitration or settlement discussions.
If you’d like to learn more or see these capabilities in action, we’d be happy to connect. Please email Andrew Barton at BartonA@adr.org.