Tell us about your judicial background.
Before joining the bench, I served as a State Representative from Norwalk and Vice Chair of the Judiciary Committee, where I learned early on the value of building consensus. I joined the Connecticut Superior Court in 1993 and served for almost 27 years, including as presiding judge of the civil side.
Much of my time was devoted to settlement conferences and mediation. I’ve always viewed my role as a facilitator, helping parties reach resolution. Interestingly, I’ve found being an arbitrator can be even more demanding than being a judge; the responsibility to “get it right” feels even more personal.
What led you to transition from the bench to ADR, and how did you connect with the AAA?
After nearly three decades on the bench, I was ready for a new challenge but wanted to stay true to what I loved most—helping people resolve disputes. A colleague introduced me to mediation through the AAA, and it turned out to be one of the best professional decisions I’ve made.
I view arbitration and mediation as an extension of public service. It gives access to experts and solves disputes more efficiently, and it has the added benefit of relieving pressure on the courts.
What do you value most about serving as a neutral with the AAA?
The AAA provides a strong framework—clear rules, ethical standards, and excellent administrative support—that helps both neutrals and parties focus on resolution. I’m a strong believer in finding common ground, and the AAA’s structure makes that possible in a fair and transparent way.
How has your experience as a judge shaped your ADR approach?
Judges impose outcomes; ADR allows the parties to create their own. That’s what I love most about this work—the process empowers people to decide on terms they agree to, rather than those imposed by a court.
How would you describe your case management philosophy?
It’s the parties’ case, not mine. My role is to make the process as efficient and fair as possible. I try not to interfere with how attorneys present their case and only ask clarifying questions when needed. I’m judicious in my involvement so that everyone feels fully heard and respected.
What advice would you give to advocates and parties preparing for arbitration or mediation?
In mediation, attorneys need to take off their advocate hat and put on their collaborative hat. In arbitration, efficiency is key—narrow the issues, streamline presentations, and focus on what truly needs to be decided.
It’s remarkable how often parties agree on more than they realize. The arbitrator sets the tone, but success depends on everyone’s approaching the process with openness and cooperation.
Which qualities are most important for a successful neutral?
Listening is essential. In mediation, you must be an active listener; in arbitration, a careful and patient one. Once the hearing begins, I step back and let the parties present their case their way. The goal is neutrality and respect—ensuring everyone has the space to be heard.