Disaster Relief Programs
Mediators & Arbitrators
Panelists You Can Trust
The AAA assembles and vets mediators and arbitrators specifically for disaster relief programs, aligning their expertise with the requirements set by the entities appointing AAA as the ADR provider. Panelists selected are highly experienced professionals committed to neutrality and fairness.
Disaster Relief Expertise
Benefits
Proven Experience: Successfully resolved tens of thousands of disaster-related claims across the U.S.
Customized Solutions: Programs tailored to quickly meet the unique needs of each disaster and impacted region.
Neutral Administration: Trusted by states, insurers, and claimants for impartial claims resolution.
Highly Skilled Mediators and Arbitrators: Trained professionals who foster equitable solutions during times of crisis.
Notable Disaster Relief Programs
Programs
The AAA has been a trusted partner in resolving disaster claims for several high-profile events.
Storm Sandy - New York
Managed a New York State-mandated mediation program that resolved 3,360 claims with a 63% settlement rate.
Storm Sandy - New Jersey
Facilitated a New Jersey-mandated program that resolved 991 claims with a 67% settlement rate.
Hurricanes Katrina and Rita - Louisiana and Mississippi
Administered catastrophe claims programs for Louisiana and Mississippi, resolving 17,831 cases with a 76% settlement rate.
Hurricane Andrew - Florida
Oversaw a Florida-mandated program that achieved a 92% settlement rate for over 2,500 claims.
Case studies
North Carolina Disaster Mediation Program
In collaboration with the North Carolina Department of Insurance, the AAA offers an ongoing mediation program that can be quickly mobilized following a state- or federally-declared disaster. This program has maintained a consistently high settlement rate.