Lisa began her career with a major academic medical center and a physician practice management company before becoming a partner at both national and regional law firms. From 2006 to 2007, she served as counsel to the Federal Monitor of the University of Medicine and Dentistry of New Jersey during its oversight under a Deferred Prosecution Agreement with the U.S. Department of Justice. In 2014, she played a key role in implementing New Jersey’s Medicaid Long Term Services and Supports program.
With deep experience working with both providers and payors—especially on healthcare regulatory matters—Lisa brings valuable, well-rounded insight to complex healthcare disputes. We asked her how this unique perspective shapes her approach on the AAA Healthcare Panel. Here's what she said.
Q: Tell us about your background in healthcare law or the healthcare industry.
Lisa: Although I began my career working with providers, I have extensive experience working with payors, particularly on regulatory matters.
Q: What types of healthcare disputes do you typically handle as an arbitrator or mediator?
Lisa: If there’s an issue that can arise between two or more parties in the healthcare space, I’ve likely handled it.
Q: What drew you to ADR work in the healthcare space? What do you value most about serving as a neutral on the AAA’s Healthcare Panel?
Lisa: In 1999, the deputy general counsel of a managed care company who used AAA recommended me—he said it was important that neutrals understand his business. While I bring deep knowledge of the healthcare industry, what I enjoy most about serving as a AAA neutral is the opportunity to continue learning from the outstanding attorneys who appear before me.
Q: What advice do you have for parties preparing for arbitration or mediation in complex healthcare disputes?
Lisa: The AAA rules allow for customized case management. Don’t hesitate to share what will best enable you and your opposing party to effectively prepare and present your cases—there’s no single approach that fits every dispute.