By: Kendal Enz

In our ongoing series on technological innovation at the American Arbitration Association^® (AAA^®), we spotlight how our team leverages emerging technologies to overcome complex challenges and enhance our operations. Earlier this year, the AAA partnered with students at Vanderbilt and Suffolk University Law Schools to refine ClauesBuilder® AI (Beta)—our cutting-edge

By Adam Shoneck, Assistant Vice President, AAA-ICDR^® 

Rise of Mass Arbitrations

The U.S. Supreme Court’s decision in AT&T Mobility LLC v. Concepcion, 563 U.S. 333

By Kendal Enz

The American Arbitration Association-International Centre for Dispute Resolution^® (AAA-ICDR^®) continually seeks innovative solutions to improve arbitration. In this effort, AAA-ICDR has teamed up with Optima Juris—a company renowned for expertly managing virtual, hybrid and in-person proceedings—to launch an exclusive artificial intelligence (AI)-powered transcription

By: Kendal Enz

In this installment of our series on technological innovation at the American Arbitration Association^® (AAA^®), we explore the transformative power of AI in marketing with Jason Cabrera, AAA manager of marketing automation, and Bridget McCormack, AAA president and CEO. They discuss the creation and application of AI-driven marketing personas, offering insights into how these advanced tools are reshaping client engagement and service