By Adam Shoneck

The American Arbitration Association^® (AAA^®) recently released its 2024 Mass Arbitration: Consumer & Employment Infographic, a visual deep dive into the fast-evolving world of mass arbitration. As the volume and visibility of mass arbitrations grow, so does the need for clear, data-driven insights into what’s happening in those cases.

Why the AAA Shares This Data

By Andrew Barton and Jeffrey Zaino

Arbitration is generally praised for its efficiency, flexibility and fairness. Yet when it comes time to render an award, arbitrators may find themselves needing greater clarity on the issues presented and the specific relief each party is seeking. Traditionally, this can result in time-consuming and expensive post-hearing submissions. 

Enter the Issues and Relief Statement (IRS). This streamlined, neutral alternative equips arbitrators with the information they need to craft clear, enforceable and well-reasoned awards without adding

By Ann Lesser and Caitlin Saint-Jean

Employment termination disputes are often fraught with tension, emotion, and significant consequences for both employers and employees. When these disputes involve allegations of discrimination, the stakes are even higher. Traditional litigation can be time-consuming, costly, and adversarial, making it difficult to achieve resolutions that satisfy all parties. This is where alternative dispute resolution (ADR) methods—such as mediation and arbitration—can play a critical role in fostering fair and efficient outcomes.

by Lance K. Tanaka

As student-athletes gain new opportunities to monetize their name, image and likeness (NIL) rights, the landscape of college athletics is rapidly transforming. Alongside these new avenues come increasing complexities—and disputes—around eligibility, compensation, contracts and governance. Whether it’s a disagreement over a sponsorship deal or questions about an athlete’s eligibility, resolving these matters efficiently and fairly is more critical than ever. 

That’s where the American Arbitration Association^® (AAA^®) comes in. With a