By Adam Shoneck

The American Arbitration Association^® (AAA^®) recently released its 2024 Mass Arbitration: Consumer & Employment Infographic, a visual deep dive into the fast-evolving world of mass arbitration. As the volume and visibility of mass arbitrations grow, so does the need for clear, data-driven insights into what’s happening in those cases.

Why the AAA Shares This Data

By Ann Lesser and Caitlin Saint-Jean

Employment termination disputes are often fraught with tension, emotion, and significant consequences for both employers and employees. When these disputes involve allegations of discrimination, the stakes are even higher. Traditional litigation can be time-consuming, costly, and adversarial, making it difficult to achieve resolutions that satisfy all parties. This is where alternative dispute resolution (ADR) methods—such as mediation and arbitration—can play a critical role in fostering fair and efficient outcomes.

by Lance K. Tanaka

As student-athletes gain new opportunities to monetize their name, image and likeness (NIL) rights, the landscape of college athletics is rapidly transforming. Alongside these new avenues come increasing complexities—and disputes—around eligibility, compensation, contracts and governance. Whether it’s a disagreement over a sponsorship deal or questions about an athlete’s eligibility, resolving these matters efficiently and fairly is more critical than ever. 

That’s where the American Arbitration Association^® (AAA^®) comes in. With a

By Lisa Romeo

Artificial intelligence is transforming how we work across industries, but with rapid innovation comes legal complexity. From breach of contract claims to consumer protection issues, AI-related arbitration cases are increasing. Below are summaries of recent AI arbitration disputes detailing the legal challenges businesses and consumers face.

The claims include general contractual disputes about the “business” of AI services and claims regarding the efficacy and safety of AI tools. Please note that the summaries below reflect only the claims asserted and not