The Problem
A class-action litigation against a major corporation with multiple restaurant franchises was de-certified, resulting in thousands of current and former employees ordered to pursue their claims for off-the-clock overtime and side work individually by mediation and/or arbitration.
"Purposeful Expectations"
By: Harold Coleman, Jr., Esq., CCA, Senior Vice President, AAA-ICDR®; Executive Director/Mediation, AAA Mediation.org®
Opening “Mindfully”: Counsel Considerations
By: Harold Coleman, Jr., Esq., CCA, Senior Vice President, AAA-ICDR®; Executive Director/Mediation, AAA Mediation.org®
Mediation Mind Shifts are the critical, incremental shifts in thinking that must occur to
Opening "Mindfully": Mediator Methods
By Harold Coleman, Jr., Esq., CCA, Senior Vice President, AAA-ICDR®; Executive Director/Mediation, AAA Mediation.org®
Mediation Mind Shifts are the critical, incremental shifts in thinking that must occur to move people embroiled in conflict from entrenched, diametrically opposed positions at the outset of mediation toward the goal of resolution at the end.
These shifts transpire in the parties’ perspectives on the people involved, on the law applied, on the “