In 1975, the AAA and the Minnesota Supreme Court collaborated to introduce a rules-based approach to the administration of Minnesota Personal Injury Protection (PIP or No-Fault) disputes. Since then, the AAA has administered many thousands of cases in accordance with the Minnesota Rules of No-Fault Insurance Arbitration Procedures.
Every four years, the AAA participates in a competitive bid process to serve as administrator for the Minnesota No-Fault Arbitration Caseload and has been reappointed each year. The Policy Statement of the Minnesota No-Fault Standing Committee details policies and procedures that the AAA will use to administer cases.
Our office is located at:
U.S. Bank Plaza
200 South Sixth Street, Suite 700
Minneapolis, MN 55402
New Online Scheduling System
On June 1, 2018, the AAA will launch a new online scheduling system that will be available to you through AAA WebFile® and Panelist eCenter. Pursuant to the Minnesota Supreme Court’s February 28, 2018 order, all case participants will be required to use this new scheduling system. The AAA will offer various training opportunities for representatives and arbitrators in preparation for this transition. More information on these trainings will be provided soon. It will, however, be advantageous to you to become familiar with these online portals as soon as possible. To that end, AAA has posted “How to” guides on the Minnesota No-Fault website, please scroll down to the bottom of the site to access these guides. For additional assistance, please contact us at 612-332-6545.
To review the Minnesota's Supreme Court's February 28, 2018 order, please click on
Online Scheduling Order.
The initiation of a case is governed under Rule 5 of the Minnesota Rules of No-Fault Arbitration. To file a case, please review the
Minnesota No-Fault Arbitration Filing Instructions. A petition form must be included with your filing.
If you intend to represent yourself, please review the
Representing Yourself in MN No-Fault Arbitration packet. You should also be familiar with the Minnesota Rules of No-Fault Arbitration Procedures.
Methods of Submission
You may file a case by the following methods:
- Electronically through File or Access Your Case
- U.S. Mail at the address noted above
Please note that due to the requirements of Rule 5, Minnesota No-Fault filers may not utilize Fast File a Case to submit your case. If you would like to file electronically, please use the Access & Manage a Case tool as noted above.
Copy to the Insurance Company
Pursuant to Rule 5 of the Minnesota Rules of No-Fault Arbitration, you must send a copy of your filing to the insurance company you are filing against, in addition to the AAA. For your convenience, the AAA has compiled a list of insurance company addresses for Minnesota No-Fault filings. If you do not see the insurance company you wish to file against on this list, you should use the address on the last correspondence received or as directed by the insurance company.
The AAA serves as a neutral administrator within the No-Fault Arbitration process. Our goal is to provide parties with an orderly, efficient, and fair administrative experience. Parties and representatives participating in no-fault proceedings shall adhere to the
AAA MN No-Fault Insurance Standards of Conduct.
Administrative and Arbitrator Fees
In addition to the filing fee, there may be additional administrative and arbitrator fees throughout the duration of your case. To review these fees, please see Rules 13, 15, 39, and 40 of the Minnesota Rules of No-Fault Arbitration Procedures.
Arbitrator Conduct Complaints
The Supreme Court’s No-Fault Standing Committee and the AAA understand the importance that the Minnesota No-Fault user community has the utmost confidence in the arbitration process and the arbitrators who serve on the No-Fault Panel. Arbitrators who serve on the No-Fault Panel are to adhere to the
Standards of Conduct for No-Fault Arbitrators. If you believe an arbitrator has violated these Standards, you may file a conduct complaint against the arbitrator. All complaints are investigated by the No-Fault Standing Committee.
Complaints should be sent to the American Arbitration Association with attention to the Assistant Vice President, Krista Peach. These forms may be emailed to MinnesotaNoFaultArbInfo@adr.org, by fax to 612-342-2334, or by mail to the address listed above.
As administrator, the AAA assists the No-Fault Standing Committee in the management of the Minnesota No-Fault Panel. Arbitrators are approved by the No-Fault Standing Committee and are permitted to serve on the panel on a conditional basis, pending final approval by the Minnesota Supreme Court.
Pursuant to Rule 10, arbitrators are required to recertify on an annual basis. The annual recertification process typically takes place between November and December. Failure to recertify or recertify in a timely manner may result in removal from the panel.